IT Communication Assistant — Illuminate messaging to end users

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What can I help you with?

Set up communication

Instantly draft a clear and professional message according to a template you choose. From incidents (disruptions and security alerts), problem and change communication to project status updates, feedback requests and more.

Explain a technical concept

Clarify technical information in plain language for non-techies. Includes substantiation, examples and a comparison with an everyday situation. Use the explanation in your communication to end users.

Create a manual (PDF)

Easily create small step-by-step user manuals or workaround instructions. Download directly in PDF format to include in communication messages to your end users.

Create an FAQ (PDF)

Easily create an FAQ with questions and answers about an IT system/service. Download directly in PDF format to include in communication messages to your end users.

Make a communication plan

Generate a plan that describes how you communicate with end users. It can be a general plan for your entire organization, a specific plan for a particular project, or a plan for a specific crisis or situation.